External Resources
Browse by category
Cambridge Students' Union
https://www.cambridgesu.co.uk/yourunion/
Autonomous campaigns: www.cusu.co.uk/get-involved/campaigns
Students’ Unions’ Advice Service
Information, support & representation on any issue,
from personal or academic issues to intermission and disciplinary issues.
https://www.cambridgesu.co.uk/support/
Tel.: 01223 746999 (9am-5pm, weekdays, all year round)
E-mail: advice@studentadvice.cam.ac.uk
Location: The GU/CUSU, 17 Mill Lane, CB2 1RX
University Services
University Counselling Service
Individual counselling, group counselling (on specific topics, e.g. Perfectionism vs. Healthy Striving, Managing the Relationship with Your Supervisor), self-help (see leaflets)
www.counselling.cam.ac.uk
Tel.: 01223 332865
Email: reception@counselling.cam.ac.uk
Location: 2 & 3 Benet Place, Lensfield Road
Online form (prior to making an appointment): forms.counselling.cam.ac.uk/form
Disability Resource Centre
Help and advice with managing disabilities (whether self-define as disabled or not); screenings for Specific Learning Difficulties (SpLDs), ADHD and Autism; obtaining Student Support Documents
www.cam.ac.uk/cambuniv/disability
Tel.: 01223 332301
Email: disability@admin.cam.ac.uk
Location: Keynes House, Trumpington Street
International Students Team
Help with visas, immigration support, intermission for international students
www.admin.cam.ac.uk/offices/internationalstudents/
Language Centre
Learning a new language / improving one’s language ability (incl in English), support in using English in an academic context, students researching abroad, conversation exchanges, CV and cover letters for international students
www.langcen.cam.ac.uk/lc/index.html
Accommodation Service
Private accommodation and university-owned accommodation, uniting students looking for flat-mates, general advice about living in Cambridge for newcomers and visiting scholars, school places and accommodation for students with families, deposit disputes
www.accommodation.cam.ac.uk
Childcare Office
Student parents; finding nurseries and schools; support in college www.admin.cam.ac.uk/univ/childcare
Tel. 01223 332249
Email: childcare@admin.cam.ac.uk
Student Registry/Board of Graduate Studies
Academic-related graduate concerns
www.admin.cam.ac.uk/students/studentregistry
Cambridge Students
Welfare and wellbeing, academic resources, course information, Cambridge living
www.cambridgestudents.cam.ac.uk
Careers’ Service
www.careers.cam.ac.uk
Student Complaints
www.studentcomplaints.admin.cam.ac.uk
Student Registry
www.student-registry.admin.cam.ac.uk
Applications Committee
www.student-registry.admin.cam.ac.uk/about-us/applications-committee
Code of Practice for Graduate Students
www.cambridgestudents.cam.ac.uk/new-students/manage-your-studentinformation/graduate-students
Spacefinder
Helping you find suitable working spaces
spacefinder.lib.cam.ac.uk
Medical Services
Huntingdon Road Surgery
The General Practice that students living on site will belong to.
Tel. 01223 364127
Location: Huntingdon Road Surgery, 1 Huntingdon Road, Cambridge, CB3 0DB
General help
www.studentadvice.cam.ac.uk/welfare/generalhealth
Urgent Care Cambridge
(out of hours GP) 111
www.urgentcarecambridgeshire.co.uk
NHS Self-help advice
www.nhs24.com/selfhelpguide/atoz/
NHS ‘Student Health’
www.nhs.uk/livewell/studenthealth/Pages/Studenthealthhome.aspx
Addenbrooke’s Hospital
Closest hospital from the College
Tel. 01223 245151
Location: Hills Rd, Cambridge CB2 0QQ
University Dental Practice
www.dental.cam.ac.uk/
Police and Legal Help
Parkside Police
www.cambs.police.uk/contactus
Location: Parkside, Cambridge, CB1 1JG
Call 999 if there is an emergency (an immediate threat to life or immediate risk of harm/damage) Call 101 in non-emergencies
Legal Advice
Citizen’s Advice Bureau Use for understanding the law and how to interpret it, with regards claiming benefits, cycle regulations, discrimination
Tel. 0344 848 7979 (Mon-Fri, 2-4pm)
Location: 66 Devonshire Road, Cambridge CB1 2BL (drop in, Mon-Fri, 9.15am – 12.45pm)
www.cambridgecab.org.uk/Pages/Category/advice-topics
Rights of Women
Legal support for women
rightsofwomen.org.uk
Human Rights and Equality Commission
www.equalityhumanrights.com/en
Tel. 0808 800 0082
Listening and Mental Health Services
Nightline
Student-run listening line; available every day during term time 7pm-7am
Tel. 01223 744444
Email: email@cambridge.nightline.ac.uk
Skype: Cambridge.Nightline
Instant message: cambridge.nightline.ac.uk
The Samaritans
Emotional support for people experiencing feelings of distress, despair or suicidal thoughts
Tel. (nationwide) 116 123 (24 hours)
Tel. (Cambridge branch): 01223 364455
Email: jo@samaritans.org
Website: bit.ly/1m3e1Vw (www.samaritans.org/branches/cambridge-samaritans)
Location: 4 Emmanuel Road, Cambridge, CB1 1JW
HOPELine UK
A confidential helpline for young people under the age of 35 and their friends and family. The helpline is staffed by trained professionals who give non-judgemental support, practical advice and information.
Tel. 0800 068 41 41 (10am-10pm, Mon-Fri; 2-10pm, weekends)
Text: 07786209697
Email: pat@papyrus-uk.org
Mind
National information and advice
www.mind.org.uk
Tel. (Cambridge branch): 01223 311320
Location (Cambridge Branch): Barrere House, 100 Chesterton Road, Cambridge, CB4 1ER
Mind Infoline
Provides information on a range of topics including: understanding different mental health difficulties, where to get help, medication and alternative treatments, and advocacy.
Tel. 0300 123 3393 (9am - 6pm, Mon-Fri, except bank holidays)
Text: 86463
FAQs: www.mind.org.uk/information-support/helplines/common-questions/
Mind Legal Line
Provides legal information and general advice on mental health related law
Tel. 0300 466 6463 (11am-2pm, Mon-Fri)
Mind Blue Light
InfoLine For emergency service staff, volunteers and families
Tel. 0300 303 5999 (9am-5pm, Mon-Fri)
Email: bluelightinfo@mind.org.uk
Sane
Mental health helpline offering specialist emotional support and information to anyone affected by mental health difficulties, including family, friends and carers.
www.sane.org.uk
Tel. 0300 304 7000 (6pm - 11pm, everyday)
CALM Helpline
For confidential and anonymous support, information and signposting for men.
Tel. 0800 58 58 58 (5pm - midnight, every day)
Get Connected
Confidential helpline for young people under 25 who need help, but don't know where to turn.
Tel. 0808 808 4994 (11am - 11pm, every day)
Center 33
Counselling and other support.
Note: Often ask if have tried the UCS first
www.centre33.org.uk
Tel. 01223 316 488
Email help@centre33.org.uk
Location: 33 Clarendon St, Cambridge, CB1 1JX
Rethink (Mental Illness)
Support for managing mental illness
Website: bit.ly/2dMbl3v
Tel. 0300 5000 927 (Mon-Fri, 9.30am - 4pm, not including bank holidays)
Psychosis Support
Hearing Voices Network:
www.hearing-voices.org
Mind:
bit.ly/2dAvIBy and bit.ly/2dPTjPZ
Mental Health Foundation:
www.mentalhealth.org.uk/a-to-z/h/hearing-voices
Eating Disorders Support
B-Eat
National eating-disorders charity
www.b-eat.co.uk
Tel. 0345 634 1414 (Mon-Fri, 10.30am-8.30pm; Sat, 1-4pm)
Email help@b-eat.co.uk
Online support groups: www.b-eat.co.uk/support-services/online-support-groups
Men Get Eating Disorders Too
mengetedstoo.co.uk/
Drugs and Alcohol
Frank
National confidential drugs advice
www.talktofrank.com
Email: frank@talktofrank.com
Live-chat: www.talktofrank.com (2-6pm)
Text: 82111
Tel.: 0300 123 6600
Addiction Cambridge
Drugs advisory drop-in service
Tel. 01223 723 020 ( 9am-5pm, Mon-Fri)
Drinksense
Alcohol advisory drop-in service
www.drinksense.org
Tel. 01223 350 599 (Thursdays 4pm-6pm)
Drinkaware
Alcohol-related information and support
www.drinkaware.co.uk/
Inclusion Cambridge
Drug and alcohol support service
www.inclusion-cambridgeshire.org.uk/
Tel. 0300 555 0101
Release
Independent drug charity. 24-hour helpline offering information, support and advice on drugs and legal issues surrounding drugs
www.release.org.uk
Tel. 020 7729 9904
Alcoholics Anonymous
www.alcoholics-anonymous.org.uk
Tel. 0800 9177 650
Email: help@alcoholics-anonymous.org.uk
Narcotics Anonymous
Ukna.org
Tel. 0300 999 1212 (10am - midnight)
Sexual Health
CUSU LGBT
Protection, consent, support, sexuality.
www.lgbt.cusu.cam.ac.uk/welfare/sexual-health
Lime Tree Clinic (for under 25s)
Confidential sexual health check-ups
Location: 351 Mill Road, Cambridge, CB1 3DF
Tel. 0300 300 3030
Website: bit.ly/2c7B7kN
Mondays 2.00 – 4.00pm (under 25’s) (full sexual health screening and contraception available if required)
Saturdays 12.30-1.30pm (under 25’s) (contraception only)
The Laurels
Confidential sexual health check-ups
Location: 20 Newmarket Road, Cambridge
Tel. 08456 505 152 Website: bit.ly/2dy9DmA
Woodlands Surgery (contraception and GUM)
Location: 48 – 49 Bateman Street, Cambridge, CB2 1LR
Offers the following: Contraception and contraception advice including coil fittings & implants, Emergency contraception and emergency contraception advice, Young people chlamydia testing.
Website: http://bit.ly/2eh4ke0
Clinic 1A Addenbrookes
Caring for outpatients who require treatment for HIV or infectious diseases
www.cuh.org.uk/for-patients/contact-outpatient-clinics/all-clinics/clinic-1a
Tel. 01223 217 774
DHIVERSE
Sexual health information and support, especially for people with HIV and/or their partners.
www.dhiverse.org.uk
Email: info@dhiverse.org.uk
Tel.: 01223 508 805
Location: Office B, Dales Brewery, Gwydir Street, Cambridge, CB1 2LJ (make appointment)
Body and Soul
HIV support and stories
bodyandsoulcharity.org/adults/
Emergency Contraception
Available free from various pharmacies and clinics in town.
For more information, see the SUAS website: bit.ly/2dVqL5a.
NHS Choices: Sex
www.nhs.uk/worthtalkingabout/Pages/sex-worth-talking-about.aspx
FPA
Help and advice: www.fpa.org.uk/help-and-advice
Find a sexual health clinic near you: www.fpa.org.uk/find-a-clinic
Guide to contraception (15 types): www.fpa.org.uk/help-and-advice/contraception-help
Terrence Higgins Trust
Sexual health information: www.tht.org.uk/sexual-health
About HIV: www.tht.org.uk/sexual-health/About-HIV
Online support for living with HIV: www.tht.org.uk/myhiv/Services
Avert
Global information and advice on HIV and AIDS
www.avert.org/
HPV screening available at Boots
More information available here: www.boots.com/cervicalcancer
Don’t Pass It On
Order free Chlamydia tests online (for under 24-year-olds).
Delivered confidentially to your door with a returnable envelope.
www.dontpassiton.co.uk
My Health Beauty
Purchase STI tests (Gonorrhea, Thrust, Chlamydia) online, if you don’t feel comfortable going to a sexual health clinic.
http://bit.ly/2ecTc1u
Note: STI tests will be free at a clinic.
Save Embarrassment
You can buy sexual health supplies online.
www.saveembarrassment.com
London Sexual Health Services
56 Dean St. (Soho, London)
www.chelwest.nhs.uk/services/hiv-sexual-health/clinics/56-dean-street
Offers PrEP and PEP to prevent the transmission of HIV
CliniQ for trans people (cliniq.org.uk)
10 Hammersmith Broadway
www.chelwest.nhs.uk/services/hiv-sexual-health/clinics/10-hammersmith-broadway.
Specialist services including a Hepatitis Clinic, Gold Service (for Trans* community), Chrome Clinic (men with sexual difficulties) and Magenta Clinic (women with sexual difficulties).
Offers HIV testing and PEP
Pregnancy
Pregnancy tests Available for free
From your college women’s / welfare officer.
Alternatively, ask CUSU to deliver one to you anonymously in an unmarked envelope: www.cusu.cam.ac.uk/welfare/pregnancytest
Marie Stopes
Unplanned pregnancy support and advice
Website: bit.ly/2dzzqeh
NHS-funded abortion: 0345 300 8090 (24 hrs)
Ask Brook
Sexual health information and advice for young people
www.brook.org.uk/your-life
British Pregnancy Advisory Service
www.bpas.org/ 03457 30 40 30
NHS: Pregnancy
www.nhs.uk/Conditions/pregnancy-and-baby/pages/pregnancy-and-baby-care.aspx
Sexual Orientation
CUSU LGBT
www.lgbt.cusu.cam.ac.uk/
Lesbian and Gay Foundation
lgbt.foundation/
Tel. 0345 330 30 30
Transgender Issues
Gender Trust
gendertrust.org.uk
Beaumont Society (NB: requires paid membership)
www.beaumontsociety.org.uk
NHS: Gender Dysphoria
www.nhs.uk/Conditions/Gender-dysphoria/Pages/policy-guidelines.aspx
GIRES
Gender Identity Research & Education Society
www.gires.org.uk/
Bullying, Harassment, Assault and Abuse
Dignity@Study
www.cambridgestudents.cam.ac.uk/welfare-and-wellbeing/dignitystudy
Oasis Centre: Cambridge Sexual Assault Referral Centre
www.oasiscentre.org
Tel. 0845 089 6262
Cambridge Rape Crisis Centre (for all genders)
www.cambridgerapecrisis.co.uk
Tel. 01223 245888 (Wed 7-9.30pm, Thurs 7-9.30pm, Sat 3-5.30pm and Sun 10am-12.30pm)
Email: support@cambridgerapecrisis.org.uk
National Rape Crisis
www.rapecrisis.co.uk
Women’s Aid
www.womensaid.org.uk
Tel. 0808 2000 247
Email: helpline@womensaid.org.uk
Survivors UK
An assault and abuse support service for men and non-binary people
www.survivorsuk.org
Tel. 02035983898
Chat online via website
Chat by SMS: 020 3322 1860
Galop
The leading LGBT anti-violence and abuse charity
www.galop.org.uk/domesticabuse/
Tel. 0800 999 5428 (see website for opening times, incl. for Trans-specific service)
Email: help@galop.org.uk
LGBT anti-abuse services (in London): www.galop.org.uk/useful-links/
BullingUK
www.bullying.co.uk
Mind: Workplace Bullying
http://bit.ly/2dVlzgn
Bereavement
Cruse Bereavement Care
www.cruse.org.uk
Tel. (nationwide): 0808 808 1677
Tel. (Cambridge Branch): 01223 302662 (8am-8pm daily)
Location (Cambridge branch): Victoria Rd Community Centre, Cambridge, CB4 3DZ
Dying Matters
www.dyingmatters.org
Bereavement Advice Centre
Offers both emotional support and practical advice
Bereavementadvice.org
Tel. 0800 634 9494 (9am - 5pm, daily)
Support for Carers
Cambridgeshire City Council
www.cambridgeshire.gov.uk/info/20161/care_and_support/590/being_a_carer/2
Carer’s Trust
www.carerstrustcambridgeshire.org/ 0345 241 0954
Cancer support
Teenage Cancer Trust
www.teenagecancertrust.org/get-help
MacMilllan Cancer support
www.macmillan.org.uk/
0808 808 00 00 (weekdays, 9am-8pm)
NHS: Cervical smears
www.nhs.uk/conditions/cervical-screening-test/pages/introduction.aspx
Breast Cancer Care
https://www.breastcancercare.org.uk/
CATS Teenage Cancer
Trust Cancer Awareness in Teenagers (and Young People) Society